FAQ

Questions? Answers.

Everything you want to know about getting a proper website for your trade business. If your question is not here, get in touch and we will answer it.

Or call us on 07907 501 342

Pricing and Payments

Simple pricing. No surprises.

+ How much does a trade website cost?

We offer clear, simple pricing with no hidden fees. Get in touch for a free quote tailored to your trade and your area.

Get a free quote for your exact requirements →

+ Are there any hidden fees?

No. What we quote is what you pay. No surprise invoices. No "premium" add-ons. No charges for small changes.

+ Do I have to sign a long contract?

No. We do not believe in locking people in. If you want to leave, you can. We would rather keep your business by doing a good job than by trapping you in a contract.

+ Do I pay monthly or upfront?

We offer flexible payment options to suit your budget. No long contracts. No pressure. Get in touch and we will find the right option for you.

+ What if I am not happy with my website?

You see the site before it goes live. If something is not right, we change it. We do not launch until you are happy. If for any reason it is not working out, we will talk it through and sort it.

Risk and Commitment

No risk. No lock-in.

+ What if my website does not get me any enquiries?

Every Grafters website is built to rank on Google and convert visitors into calls and messages. If your site is live and enquiries are not coming in, we investigate why and make changes. We do not build a site and walk away.

Get a free quote and we will walk you through our approach →

+ Do I own my website?

Your domain is registered in your name. You own it. If you ever want to move on, you take your domain with you. We will never hold your website hostage.

+ How much of my time does this take?

About 15 minutes. You tell us about your trade, your area, and what you want. We handle everything else. You approve the site before it goes live, and then we manage it from there.

Process and Timelines

Quick to build. Easy to manage.

+ How long does it take to build a website?

Most trade websites take 2 to 4 weeks from start to finish. It depends on the size of the site and how quickly you can get us photos and details about your business. We will give you a timeline on the free call.

Ready to get started? Talk to us →

+ What do I need to provide?

Not much. A quick phone call to tell us about your business. Your logo if you have one. Photos of your work (phone photos are fine). And a thumbs up when the site is ready. We do the rest.

+ Do I need to provide the content?

No. We write all the copy for your website. We know what works for trade websites and what your customers are looking for. You just provide photos of your work and your business details.

+ Can I update my own website?

You do not need to. We handle all updates and changes. But if you want to, we can set up a simple way for you to add photos or update text.

SEO and Google

Get found on Google.

+ What is SEO?

SEO stands for search engine optimisation. In plain terms, it means making your website show up on Google when people search for your trade in your area. We build SEO into every website from day one.

+ How long does SEO take to work?

It depends on your area and your competition. Most of our clients start seeing results within 3 to 6 months. Some see movement sooner in areas with less competition. SEO is not instant, but once it works, you get free leads from Google every month without paying per click.

+ What is the difference between SEO and Google Ads?

SEO gets you organic (free) traffic from Google over time. Google Ads gets you to the top of the page straight away, but you pay for every click. The best approach is often to run both together while your SEO builds, then scale back the ads as your organic rankings strengthen.

+ Do you set up Google Business Profile?

Yes. Google Business Profile (formerly Google My Business) is a key part of local SEO. We set it up, optimise it, and keep it updated as part of our SEO service.

+ Will I rank number one on Google?

We cannot promise a specific ranking. Anyone who does is not being honest with you. What we can promise is that your website will be built properly for SEO, targeting the right keywords, and managed to improve over time. Most of our clients see page-one rankings for local searches within 6 months.

About Grafters

About Grafters.

+ What is Grafters?

Grafters is a web design, SEO, and digital marketing service built for UK tradespeople. We build websites that rank on Google and get your phone ringing. Then we manage everything so you never have to touch it.

+ Who do you work with?

Tradespeople only. Plumbers, electricians, builders, roofers, landscapers, painters, joiners, plasterers, heating engineers, kitchen fitters, bathroom fitters, tilers, bricklayers, locksmiths, and handymen. If your trade is not on that list, ask us. We probably still can.

+ Do I really need a website?

Yes. More than 80% of people search Google before choosing a tradesperson. If you are not online, those people will never find you. Word of mouth still matters, but it is not enough on its own anymore. A website gives you a presence that works 24/7, even when you are on site.

+ Will my website work on mobile?

Every Grafters website is built mobile-first. That means it is designed for phones and tablets before anything else. Over half of people searching for a tradesperson are on their phone. Your site will look great and load fast on every device.

+ What areas do you cover?

We currently work with tradespeople across Hertfordshire, including St Albans, Watford, Hemel Hempstead, Stevenage, Welwyn Garden City, Hatfield, Hitchin, Letchworth, Bishops Stortford, and Hertford. We are expanding into neighbouring counties soon.

+ Can you help with Google Ads as well?

Yes. We set up and manage Google Ads campaigns for tradespeople who want leads straight away while their organic rankings build. We handle everything: keywords, ads, budgets, and reporting.

+ Do I need to know anything about websites or SEO?

No. That is the whole point. We handle the technical side. You tell us about your trade and your area. We do the rest. No jargon. No technical knowledge needed.

+ How do I get in touch?

Call us, email us, or fill in the form on the contact page. We will get back to you within 24 hours. Usually much sooner.

+ Can I see examples of websites you have built?

Yes. Visit our portfolio to see examples for different trades and areas. Each case study shows what we built, what we did, and the results.

Still Got Questions?

Ready to get your phone ringing?

Get in touch. We will answer anything you want to know. No sales pitch. Just straight answers.

Or if you are ready, get a free, no-obligation quote. Tell us your trade and your area and we will come back to you within 24 hours.

Or call us on 07907 501 342

No contracts. No hidden fees. Not happy before launch? You don't pay.